Privacy and security

JB7 Privacy Policy

Find out in plain language how important your personal data is to us, and how it is collected and kept secure.

Last Updated: January 2026

JB7 (jb7.pro) takes your privacy seriously. This privacy policy clearly explains what information we collect, why we collect it, and how we keep it secure. By using JB7, you agree to this policy.


01 What information we collect

From the moment you create an account on JB7 through every transaction, we collect certain information to ensure a secure service. This information falls into two categories — data you provide directly and data collected automatically.

Data Type Example Reason for Collection
Identity Information Name, date of birth, national ID KYC verification and age confirmation
Contact Information Email, mobile number Account security and notifications
Financial information Payment methods, transaction history Deposit & Withdrawal Processing
Device Information IP address, browser, operating system Security & Fraud Prevention
Usage Data Gaming history and betting records Service Improvement & Responsible Gaming

We never store your full payment card number or PIN. All financial information is held within the payment provider's secure systems.

02 How Your Information Is Used

JB7 uses the information it collects solely for specific purposes. We never sell your data to advertisers or third parties. The specific reasons we use your information are outlined below:

  • Account management: Your information is used for registration, login, and identity verification.
  • Payment Processing: Financial information is used to securely process deposits and withdrawals.
  • Customer Support: Your contact details are needed to respond to your queries or complaints.
  • Security Assurance: Device information is analyzed to prevent fraud, money laundering, and unauthorized access.
  • Responsible Gaming: Gaming history is reviewed to identify signs of excessive gambling behaviour.
  • Legal obligations: Data is retained as required to comply with regulatory authority directives.
  • Service Improvement: Usage patterns are analyzed to deliver a better experience.

Rest assured: JB7 never sells or shares your personal information with third parties for advertising purposes.

03 How Long We Retain Your Data

JB7 does not retain your data longer than necessary. All data is stored while your account remains active. After account closure, certain information may be retained for a defined period to meet legal and regulatory obligations.

  • Transaction records and KYC documents: retained for a minimum of 5 years after account closure.
  • Gaming history and log files: automatically deleted after 2 years.
  • Customer support conversations: retained for 1 year after resolution.
  • Marketing preferences: updated immediately upon unsubscription.

Legal obligations may prevent certain data from being deleted before a specified period has elapsed. During this time, however, your data remains fully secure.

04 Sharing Data with Third Parties

JB7 never sells your personal information. However, limited data may be shared with trusted partners as needed to operate our services. In every case, only the minimum necessary information is shared.

  • Payment Providers (bKash, Nagad, Rocket): Information required to complete transactions.
  • KYC verification provider: Name and document details for identity verification.
  • Game provider: User ID for game operation.
  • Legal authority: Disclosure of information pursuant to a court order or directive from a regulatory authority.
  • Cybersecurity Firms: Limited technical data used for fraud detection.

All of our partner organisations adhere to international data protection standards. JB7 ensures that no third party can misuse your information in any way.

05 Cookie policy

The JB7 website uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser that help maintain your login session and remember your preferences.

  • Essential cookies: Required for login and security — these cannot be disabled.
  • Functional cookies: To remember your language preference and settings.
  • Analytics Cookies: Usage statistics are collected to improve site performance.
  • Security Cookies: Used to prevent CSRF attacks and session hijacking.

You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some features on the site.

06 Your rights

Under JB7's privacy policy, you have a number of rights regarding your personal data. These rights are upheld in accordance with international data protection laws.

1
Right to Access

You can request to view the information we hold about you. Contact our support team and the information will be provided within 30 business days.

2
Right to Rectification

If your account contains incorrect or incomplete information, you can request a correction. After KYC verification, some changes may require additional supporting documents.

3
Right to Erasure

Where no legal obligation applies, you can request deletion of certain data after your account is closed. Transaction records must be retained for a specified period for legal reasons.

4
Right to Object to Processing

You can opt out of marketing communications or object to the use of your data for specific purposes. Any objection will be acted on immediately.

5
Right to Data Portability

You can request a copy of your data in a structured, machine-readable format.

07 Data Security Measures

JB7 uses the latest technology to protect your data. Our security infrastructure is monitored 24/7 and undergoes regular security audits.

  • SSL/TLS encryption: All data transfers are secured with 256-bit SSL encryption.
  • Data Encryption: Stored sensitive data is protected with AES-256 encryption.
  • Two-Factor Authentication (2FA): An additional layer of security when logging into your account.
  • Firewall & DDoS Protection: Advanced network protection against cyber attacks.
  • Regular Security Audits: Periodic assessments conducted by independent cybersecurity experts.
  • Staff training: All staff receive regular training on data protection practices.

In the event of a data breach, we are required to notify the relevant authorities and affected users within 72 hours.

08 Child Protection Policy

JB7 is strictly prohibited for anyone under the age of 18. We do not knowingly collect or process data from minors. Age verification is carried out during account registration. Any account found to belong to a minor will be closed immediately and all associated data securely deleted.

If you believe a minor is using JB7, please notify our support team immediately.

09 Privacy Policy Updates

JB7 may update this privacy policy from time to time. If significant changes are made, we will notify you via your registered email and through platform notifications. Continued use of JB7 after any changes constitutes your acceptance of the updated policy.

  • Users will be notified at least 30 days before any major changes take effect.
  • Each update will display a "Last Updated" date at the top of the policy.
  • Previous versions will be archived and made available upon request.

10 Contact & Complaints

For any questions, complaints, or requests regarding our Privacy Policy, please reach out to our dedicated privacy team. We aim to resolve all requests within 30 business days.

Email: [email protected]

Live Chat: 24/7 Bangla support available.

If your complaint is not resolved to your satisfaction, you have the right to escalate it to the relevant regulatory authority.


Why JB7's privacy policy can be trusted

We don't just say your privacy matters to us — we prove it through our actions.

SSL 256-bit encryption

Every data transmission is secured with the latest SSL encryption — bank-level security.

No Sale of Data

JB7 never sells your personal information to advertisers or third parties — this is a core commitment we stand by.

Full Transparency

Everything is stated clearly — what data is collected and why. No hidden terms.

In your control

You have the right to view, correct, or delete your data at any time — just submit a request whenever you need to.

Regulatory Oversight

JB7 operates under an international gaming license — our privacy policy is approved by an independent regulatory authority.

Response within 30 days

We are committed to responding to all data-related requests within 30 business days.

Frequently Asked Questions

Find answers to common questions about our Privacy Policy here.

No. JB7 never stores your full payment card number, CVV, or PIN. All payment details are processed directly through the secure systems of bKash, Nagad, or Rocket. We only retain the transaction reference number.

Yes. You can request access to all the personal data we hold about you at any time by emailing [email protected]. We will provide the complete information within 30 business days.

Most data is deleted within a set period after account closure. However, transaction records and KYC documents must be retained for a minimum of 5 years due to legal obligations. This information remains fully secure and is not used for any other purpose.

If you consented to marketing communications at registration, we will send you offers and updates. You can unsubscribe at any time through our support team, after which no further promotional emails will be sent.

Some technical services (such as server hosting or game providers) may operate internationally. In such cases, your data is transferred under international data protection agreements. The security of your data is ensured in all international transfers.
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